Cancellation Safari Resort & Lake Resort
You can cancel your holiday free of charge up to 24 hours after making your booking. After this period, you must pay a cancellation fee. Cancellation must be done by email to info@libemafunfactory.nl. This cancellation fee with respect to reserved accommodations and camping pitches is:
- 15% of the total price stated in the confirmation in the event of cancellation more than three months before the arrival date;
- 50% of the total price stated in the confirmation in the event of cancellation within two to three months before the arrival date;
- 75% of the total price stated in the confirmation in the event of cancellation within two months to one month before the arrival date;
- 90% of the total price stated in the confirmation in the event of cancellation within one month before the arrival date;
- 100% of the total price stated in the confirmation in the event of cancellation on the arrival date itself.
If you do not appear on the arrival date, you will also be required to pay 100% of the total price stated in the confirmation (rental price including additional costs/excluding local taxes).
Cancellation Safari Hotel
You can cancel your holiday free of charge up to 24 hours after making your booking. After this period, you must pay a cancellation fee. Cancellation must be done by email to info@libemafunfactory.nl. This cancellation fee amounts in respect of reserved hotel rooms:
- 0% of the total price stated in the confirmation for cancellation more than one month before the arrival date;
- 15% of the total price stated in the confirmation for cancellation between 14 days and one month before the date of arrival;
- 35% of the total price stated in the confirmation for cancellation between 7 days and 14 days before the date of arrival;
- 60% of the total price stated in the confirmation for cancellation between 3 days and 7 days before the date of arrival;
- 85% of the total price stated in the confirmation for cancellation between 24 hours and 3 days before the date of arrival;
- 100% of the total price mentioned in the confirmation in case of cancellation less than 24 hours before the arrival date or in case of no-show.
If you do not appear on the arrival date, you will also be required to pay 100% of the total price stated in the confirmation (rental price including additional costs/excluding local taxes).